Cleveland, Ohio -
Associate Solution Architect

Title: Associate Solution Architect
Experience: Entry-Level
Job Function: Product Delivery
Employment Type: Full-Time
Industry: Information Technology and Services
Location: Cleveland, OH
Travel Requirements: <25%

Are you looking for a challenging career opportunity within an exciting high-growth industry?  Keyfactor is a market leader in comprehensive digital security management. Our solutions portfolio includes secure digital identity solutions that govern the entire digital identity lifecycle – from initial design of a single device all the way through the management of millions of device identities.

Keyfactor has an opening for a full-time Associate Solution Architect to guide our customers through the standard Keyfactor Delivery product and software implementations. The position will require training to Public Key Infrastructure (PKI), Keyfactor software, and other IT system concepts. The ideal applicant will already have experience writing software in scripting languages and can troubleshoot technology on a various array of platforms. The position will involve working directly with clients to: install the software components and integrations; troubleshoot issues when they arise; determine clients specific technical integration requirements; implement the related products.

The position is based in our Independence, OH office, but Keyfactor may consider remote arrangements for the right candidate. As a result of the COVID-19 pandemic, all positions are fully remote for the foreseeable future. The applicant must be a U.S. Citizen or have U.S. permanent resident status.

  • Architect, deploy, and configure the Keyfactor platform for our customers based on their requirements. Including:
      • Coordinate and complete configuration/customization initiatives
      • Address customer questions and concerns through product implementations
      • Complete test routines to verify new functionality and/or debug specialized configurations
      • Provide customers and Keyfactor Support personnel with architecture and delivery documentation
  • Create and document custom scripts and other tools that integrate with Keyfactor products based on demand from both internal and external customers
  • Provide customers, partners, and Keyfactor support personnel with integration documentation
  • Be flexible and effectively manage time and tasks in a dynamic, rapidly growing company
  • Experience with linux and java-based technologies, a plus
  • Demonstrated proficiency in scripting or object-oriented programming languages. A software interview should be expected, if considered.
  • Fundamental proficiency with industry-standard operating systems and business application suites
  • High-level conceptual knowledge of digital certificates and their usage
  • Understanding of core networking fundamentals
  • Willingness to learn new languages, technologies, and APIs as needed to meet customer requirements
  • Strong interpersonal communication and writing skills
  • Technical troubleshooting and problem-solving skills
  • Effective time management, project management and prioritization skills
  • Working knowledge of relational database usage (i.e. SQL) a plus
  • Familiarity with Public-Key Infrastructure (PKI) or cryptography is a plus

Salary will be commensurate with experience.

About Keyfactor

Keyfactor is the leader in cloud-first PKI as-a-Service and crypto-agility solutions. Our Crypto-Agility Platform empowers security teams to seamlessly orchestrate every key and certificate across the entire enterprise.

We help our customers apply cryptography in the right way from modern, multi-cloud enterprises to complex IoT supply chains. With decades of cybersecurity experience, Keyfactor is trusted by more than 500 enterprises across the globe.

For more information, visit or follow us on LinkedIn, Twitter, and Facebook. Built on a foundation of trust and security, Keyfactor is a proud equal opportunity employer, supporter and advocate of growing a trusted, secure, diverse and inclusive workplace.

Job Title:

Associate Solution Architect


Cleveland, Ohio

Post Date:

Job Type:

Full-Time Regular