The Challenge
Before Keyfactor, certificate tracking was managed through a decentralized, spreadsheet-based approach that supported early operational needs across departments. As the environment scaled, this manual process made it more difficult to maintain clear ownership, proactively monitor expirations, and support secure growth, leading to avoidable outages and operational disruption as certificates expired.
Without a centralized certificate management solution, we were dealing with mounting business risk from unplanned outages.”
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Certificate visibility
Manual certificate tracking made it nearly impossible to maintain an accurate, enterprise-wide view of certificates.
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Operational Disruption
Unplanned certificate expirations led to service outages, revenue loss, and productivity setbacks.
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Limited scalability
Manual processes could not keep pace with a growing digital footprint.
The Solution
Centralized Certificate Visibility and Control
The organization selected Keyfactor Command to eliminate manual certificate tracking and automate certificate lifecycle management. The platform has unified certificate discovery, alerting, renewal, and deployment while integrating with existing infrastructure. Keyfactor Command enabled policy-driven automation and proactive alerting to prevent outages before they occur. Over time, the team has transitioned from on-premises PKI to a fully managed, cloud-based solution under a single platform.
Since implementing Keyfactor, we have been able to eliminate the number of outages we have and the number of incidents. It’s given us the visibility and control to shift from reactive problem-solving to proactive lifecycle management.”
Business Impact
Since deploying Keyfactor Command, the organization has eliminated certificate-related outages and significantly reduced operational risk. Teams now have a single source of truth for certificates, enabling faster response times and improved operational efficiency. Centralized logging and visibility also support regulatory audits and compliance requirements such as PCI DSS.
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Outage Elimination
Proactive discovery, alerting, and automation prevent certificate expirations from impacting critical systems.
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Operational efficiency and scale
Automated renewal and deployment reduce manual effort while supporting thousands of certificates across environments.
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Improved compliance and audit readiness
Full logging and traceability make audits easier and reduce risk under increasing regulatory scrutiny.
“I would highly recommend Keyfactor to other companies. The abilities that Keyfactor has would benefit any organization.”
