How One Financial Services Leader Gained Full Certificate Visibility with Keyfactor Command

As one of the largest and most established financial institutions in North America, this organization manages a vast digital footprint including thousands of endpoints, internal apps, and cloud-native services that rely on trusted digital certificates.

As regulatory scrutiny tightens across the board, particularly PCI DSS, certificate management is a critical component of compliance and risk mitigation.

Before adopting Keyfactor, the financial services provider’s certificate management was inconsistent and decentralized, making scaling difficult.

Without a centralized certificate management solution, they faced:

• Mounting business risk from unplanned outages
• Loss of revenue and productivity due to system downtime
• Increasing pressure to scale securely without adding operational burden

The team needed a platform to eliminate manual tracking, automate certificate management, and integrate seamlessly with their existing tools.

Keyfactor Command delivered on all fronts.

“Keyfactor has helped us move forward with better processes for alerting and inventory of our certificates,” says Curt Winterboer, Product Owner for Keyfactor at this leading financial services institution. “We’re also getting better at automating deployment.”

They began with an on-premises CA setup, then transitioned to Keyfactor as a fully managed, cloud-based PKI solution, unifying all components under one roof.

“We started with our on-prem CAs and implemented Keyfactor Command on-prem to start managing certificates. But moving PKI from on-prem to cloud – those CAs, the Keyfactor platform, and everything – was managed as a whole solution instead of piece one and piece two working together,” said Winterboer

With Keyfactor, they gained:

• Full certificate inventory and lifecycle visibility
• Policy-driven automation for renewal and deployment
• Proactive alerting to prevent outages before they occur
• Integration with existing infrastructure and future cloud initiatives

For the first time, the team had proactive control over their certificate ecosystem.

The impact? Teams have the insights and automation they need to act early and avoid outages.

With Keyfactor, they’ve automated:

• Certificate discovery and inventory
• Proactive expiration alerts
• Renewal and redeployment across environments

Since adopting Keyfactor Command, this leading financial services organization has achieved measurable improvements across their certificate operations:

• Fewer certificate-related outages, reducing costly downtime and business disruption
• Faster mean time to recovery when certificate-related issues do occur
• Consistent certificate management across teams, eliminating siloed approaches and manual processes

Strategically, what was once a blind spot is now a strength. Keyfactor’s unified dashboard creates centralized visibility and real-time insights, allowing the team to proactively monitor and remediate risks.

Compliance is also easier. Every certificate change and action is logged and traceable, supporting audits and regulatory reviews with full transparency.

Keyfactor Command isn’t just solving today’s problems. Command is also helping this financial services leader build a secure, future-ready foundation for years to come.