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ISO/IEC 27001:2022:

Cryptography and Key Management for IT Service Providers

Updated: August 24, 2026
RegionInternational (globally recognized ISMS certification standard, used as a vendor assurance benchmark by enterprise and government customers across every industry)
ApplicabilityCertified Organizations: software vendors, SaaS providers, MSPs, and IT service companies seeking or maintaining ISO/IEC 27001 certification for their Information Security Management System Suppliers and Partners: organizations required by customer contracts or procurement frameworks to hold or demonstrate alignment with 27001 certification Certification Bodies and Auditors: accredited bodies conducting initial certification, annual surveillance, and three-year recertification audits
Relevant sectionsAnnex A 8.24: Use of Cryptography Annex A 8.5 and 5.34: Secure authentication; privacy and protection of personally identifiable information Clause 6.1.2 / 6.1.3: Risk assessment, risk treatment, and the Statement of Applicability

Overview

ISO/IEC 27001:2022 is the internationally recognized standard for Information Security Management System (ISMS) certification. The 2022 revision restructured Annex A into 93 controls across four themes and consolidated the 2013 edition’s separate cryptography and key management controls into a single control, 8.24, Use of Cryptography.

In practical terms, 8.24 requires a documented, risk-based cryptography policy defining approved algorithms and minimum key strengths, alongside a managed lifecycle for cryptographic keys, generation, distribution, storage, rotation, and destruction, that auditors verify through operational evidence rather than policy statements alone. For software and IT service companies, that scope routinely includes cryptography embedded in the product itself, not only the internal IT environment.

Why it matters

Certification is voluntary, but it has become a de facto commercial prerequisite for IT and software vendors specifically: customer security questionnaires, RFPs, and supplier risk assessments increasingly require current ISO 27001 certification as a condition of doing business, making a lapsed certificate a direct threat to revenue rather than just a compliance finding.

Because 27001 is a management-system standard rather than a prescriptive technical one, auditors testing 8.24 expect to see ownership, traceability, and evidence: a certificate and key inventory, a Statement of Applicability that justifies the control’s scope, and internal audit findings, tested annually at surveillance audits and in full at the three-year recertification.

How this maps to cryptography 

ISO/IEC 27001 addresses cryptography through several interlocking control areas. The key areas with direct cryptographic implications are:

SectionFunctionWhat it saysSupporting Products
Annex A 8.24Cryptography and Key Management PolicyA documented, topic-specific cryptography policy defining approved algorithms, minimum key lengths, and lifecycle rules, tied to the ISMS risk assessment.Keyfactor Command
Annex A 8.24Cryptographic Key LifecycleCentralized generation, distribution, rotation, and destruction of keys and certificates, including those embedded in shipped software, with a full audit trail.EJBCA
Annex A 8.24, reinforced by Annex A 5.34Data Confidentiality and IntegrityPKI-issued certificates encrypting customer data at rest and in transit across the certified scope, including multi-tenant SaaS environments.EJBCA
Annex A 8.5Secure AuthenticationCertificate-based authentication reducing reliance on shared secrets and static passwords across customer-facing and administrative access.Keyfactor Command
Annex A 5.19–5.22Supplier Cryptographic AssuranceCryptographic component inventory supporting supplier security assessments and Statement of Applicability evidence for embedded or third-party components.AgileSec
Clause 6.1.3Statement of Applicability TraceabilityCentralized reporting mapping cryptographic controls to documented risk treatment decisions for auditor review.Keyfactor Command

Audit readiness

Assessments and examinations, whether self-conducted, performed by a regulator, or reviewed by an independent assessor, focus on demonstrated evidence rather than policy statements alone. Key areas that examiners and assessors commonly probe:

  • Documented Cryptography Policy:  Is there a topic-specific policy defining approved algorithms, minimum key lengths, and the conditions under which encryption is mandatory, covering both internal systems and shipped products?
  • Key Lifecycle Evidence:  Can the organization demonstrate generation, secure storage, rotation, and destruction procedures for cryptographic keys, not just a policy statement?
  • Statement of Applicability Traceability:  Does the SoA correctly justify the inclusion of 8.24 and link it to the underlying risk assessment?
  • Legal and Jurisdictional Compliance:  Has the organization considered jurisdictional restrictions on cryptography, including export controls and data residency, as 8.24 requires?
  • Certificate and Key Inventory Currency:  Is there an up-to-date inventory of certificates and cryptographic keys with named owners and expiry dates, including those embedded in software releases?
  • Internal Audit and Management Review:  Has internal audit tested the 8.24 controls, with findings reviewed by management within the ISMS cycle?