ISO/IEC 27001:2022:
Cryptography and Key Management for IT Service Providers
| Region | International (globally recognized ISMS certification standard, used as a vendor assurance benchmark by enterprise and government customers across every industry) |
| Applicability | Certified Organizations: software vendors, SaaS providers, MSPs, and IT service companies seeking or maintaining ISO/IEC 27001 certification for their Information Security Management System Suppliers and Partners: organizations required by customer contracts or procurement frameworks to hold or demonstrate alignment with 27001 certification Certification Bodies and Auditors: accredited bodies conducting initial certification, annual surveillance, and three-year recertification audits |
| Relevant sections | Annex A 8.24: Use of Cryptography Annex A 8.5 and 5.34: Secure authentication; privacy and protection of personally identifiable information Clause 6.1.2 / 6.1.3: Risk assessment, risk treatment, and the Statement of Applicability |
Overview
ISO/IEC 27001:2022 is the internationally recognized standard for Information Security Management System (ISMS) certification. The 2022 revision restructured Annex A into 93 controls across four themes and consolidated the 2013 edition’s separate cryptography and key management controls into a single control, 8.24, Use of Cryptography.
In practical terms, 8.24 requires a documented, risk-based cryptography policy defining approved algorithms and minimum key strengths, alongside a managed lifecycle for cryptographic keys, generation, distribution, storage, rotation, and destruction, that auditors verify through operational evidence rather than policy statements alone. For software and IT service companies, that scope routinely includes cryptography embedded in the product itself, not only the internal IT environment.
Why it matters
Certification is voluntary, but it has become a de facto commercial prerequisite for IT and software vendors specifically: customer security questionnaires, RFPs, and supplier risk assessments increasingly require current ISO 27001 certification as a condition of doing business, making a lapsed certificate a direct threat to revenue rather than just a compliance finding.
Because 27001 is a management-system standard rather than a prescriptive technical one, auditors testing 8.24 expect to see ownership, traceability, and evidence: a certificate and key inventory, a Statement of Applicability that justifies the control’s scope, and internal audit findings, tested annually at surveillance audits and in full at the three-year recertification.
How this maps to cryptography
ISO/IEC 27001 addresses cryptography through several interlocking control areas. The key areas with direct cryptographic implications are:
| Section | Function | What it says | Supporting Products |
| Annex A 8.24 | Cryptography and Key Management Policy | A documented, topic-specific cryptography policy defining approved algorithms, minimum key lengths, and lifecycle rules, tied to the ISMS risk assessment. | Keyfactor Command |
| Annex A 8.24 | Cryptographic Key Lifecycle | Centralized generation, distribution, rotation, and destruction of keys and certificates, including those embedded in shipped software, with a full audit trail. | EJBCA |
| Annex A 8.24, reinforced by Annex A 5.34 | Data Confidentiality and Integrity | PKI-issued certificates encrypting customer data at rest and in transit across the certified scope, including multi-tenant SaaS environments. | EJBCA |
| Annex A 8.5 | Secure Authentication | Certificate-based authentication reducing reliance on shared secrets and static passwords across customer-facing and administrative access. | Keyfactor Command |
| Annex A 5.19–5.22 | Supplier Cryptographic Assurance | Cryptographic component inventory supporting supplier security assessments and Statement of Applicability evidence for embedded or third-party components. | AgileSec |
| Clause 6.1.3 | Statement of Applicability Traceability | Centralized reporting mapping cryptographic controls to documented risk treatment decisions for auditor review. | Keyfactor Command |
Audit readiness
Assessments and examinations, whether self-conducted, performed by a regulator, or reviewed by an independent assessor, focus on demonstrated evidence rather than policy statements alone. Key areas that examiners and assessors commonly probe:
- Documented Cryptography Policy: Is there a topic-specific policy defining approved algorithms, minimum key lengths, and the conditions under which encryption is mandatory, covering both internal systems and shipped products?
- Key Lifecycle Evidence: Can the organization demonstrate generation, secure storage, rotation, and destruction procedures for cryptographic keys, not just a policy statement?
- Statement of Applicability Traceability: Does the SoA correctly justify the inclusion of 8.24 and link it to the underlying risk assessment?
- Legal and Jurisdictional Compliance: Has the organization considered jurisdictional restrictions on cryptography, including export controls and data residency, as 8.24 requires?
- Certificate and Key Inventory Currency: Is there an up-to-date inventory of certificates and cryptographic keys with named owners and expiry dates, including those embedded in software releases?
- Internal Audit and Management Review: Has internal audit tested the 8.24 controls, with findings reviewed by management within the ISMS cycle?
TAKE THIS TO MANAGEMENT
ISO 27001:2022 folded cryptography and key management into a single control, 8.24, and auditors now test whether we actually operate a key lifecycle, not whether we’ve checked an “encryption enabled” box. For a software company, certification lapses cost us the vendor assurance credential that increasingly gates customer contracts and RFPs before a deal ever reaches negotiation.
The gap we see most often at recertification is the Statement of Applicability: organizations write a cryptography policy but can’t produce the certificate and key inventory an auditor asks to see next, especially for keys embedded inside the product itself rather than just the corporate IT environment. The three-year recertification cycle sounds distant, but surveillance audits happen every year, so this evidence needs to be current now, not staged before the next visit.


