Last updated May 18, 2018
For the purposes of this policy, Keyfactor defines the term “User” as an entity with which Keyfactor has an established relationship and the term “Visitor” as an individual that visits our front-end website (for example https://www.keyfactor.com).
Any information stored on Keyfactor’s platforms is treated as confidential. All information is stored securely and is accessed by authorized personnel only. Keyfactor implements and maintains appropriate technical, security and organizational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.
The following sections cover the specifics of each of the two groups from which data is collected: website Visitors and Users.
If you are a Visitor to our website only, and not a User of our platform, then this section is relevant for you.
By visiting this website, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please do not visit this website. If required by applicable law, we will seek your explicit consent to process Personal Data collected on this website or volunteered by you. Note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your Personal Data, the use of this website may not be possible.
Such Personal Data may comprise your IP address, first and last name, your postal and email address, your telephone number, your job title, data for social networks, your areas of interest, interest in Keyfactor products, and certain information about the company you are working for (company name and address), as well as information as to the type of relationship that exists between Keyfactor and yourself.
Keyfactor gathers data about visits to the website, including numbers of Visitors and visits, geo-location data, length of time spent on the site, and pages clicked on.
Keyfactor uses the collected data to communicate with Visitors, to customize content for Visitors, to show ads on other websites to Visitors, and to improve its website by analyzing how Visitors navigate its website.
Keyfactor may also share such information with service vendors or contractors in order to provide a requested service or transaction or in order to analyze the Visitor behavior on its website.
In order to provide services to its Users, Keyfactor collects certain types of data from them. This section will describe how this data is collected and used by Keyfactor as well as geographical differences that affect this policy. Data entered or transferred into Keyfactor by Users such as texts, questions, contacts, media files, etc., remains the property of the User and may not be shared with a third party by Keyfactor without express consent from the User.
During a User’s registration and later on Keyfactor’s platform, they provide information such as name, company name, email, address, telephone, and other relevant data. This information is used by Keyfactor to identify the User and provide them with support, services, mailings, sales and marketing actions, billing and to meet contractual obligations.
Keyfactor Users can at any time access and edit, update or delete their contact details by contacting the Keyfactor Data Protection Officer as specified in section 6. Keyfactor will not retain User data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.
For Users with accounts located in a European Data Region, all processing of Personal Data is performed in accordance with privacy rights and regulations following the EU Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 (the Directive), and the implementations of the Directive in local legislation. From May 25th, 2018, the Directive and local legislation based on the Directive will be replaced by the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (GDPR), and Keyfactor’s processing will take place in accordance with the GDPR.
Keyfactor processes Personal Data both as a Processor and as a Controller, as defined in the Directive and the GDPR:
The Keyfactor entity which you as a User entered an agreement with when using Keyfactor’s platform, will be the Controller for User data, as outlined above in the “Collection of User Data” section. Keyfactor adheres to the Directive of 1995 and the GDPR from May 25th, 2018.
Data collected by Keyfactor Users will be stored in vetted hosting facilities. Keyfactor has data processing agreements in place with its providers, ensuring compliance with the Directive. All hosting is performed in accordance with applicable security controls. All transfers of data internally in the EEA is done in accordance with this data processing agreement.
For Users with accounts in the Keyfactor US Data Region, Keyfactor processes data solely in data centers located in the US. Keyfactor has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the User’s data in Keyfactor’s possession. Keyfactor will promptly notify the User in the event of any known unauthorized access to, or use of, the User’s data.
All data collected by Keyfactor Users will be stored exclusively in secure hosting facilities provided by vetted providers. CSS’ contracts with its hosting providers ensure that all hosting is performed in accordance with the applicable security controls. CSS’ policy is to protect and safeguard any personal information obtained by Keyfactor in accordance with United States state or federal laws governing the protection of personal information and data. Accordingly, Keyfactor adheres to practices and policies that aim to safeguard the data.
CSS will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. For User data, Users will therefore have the responsibility to notify CSS of the requirement to delete their data when needed.
We will reveal a User’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to Keyfactor or to others who could be harmed by the User’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property. We are permitted to disclose personal information when we have good reason to believe that this is legally required.
Keyfactor has a “Data Protection Officer” who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following address:Keyfactor, Inc.
Attn: Data Protection Officer
6050 Oak Tree Blvd.
Independence, OH 44131
If you have any further questions regarding the data CSS collects, or how we use it, please contact us in writing at:Keyfactor, Inc.
6050 Oak Tree Blvd.
Independence, OH 44131