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Cegedim Becomes a Trusted Service Provider with Keyfactor EJBCA

Cegedim, a leading healthcare technology company, modernized its PKI infrastructure with Keyfactor EJBCA Enterprise to issue its own eIDAS compliant digital signature certificates. The solution enabled Cegedim to achieve Trusted Service Provider status and scale secure electronic signature services independently.

800+
regulatory requirements met for Trusted Service Provider designation
2 million
certificates per year processed for electronic signatures
10+
countries supported under eIDAS compliance

Cegedim provides digital data flow management and software solutions for healthcare and insurance ecosystems across Europe and beyond. As the use of electronic signatures increased, the company relied on a third-party Trusted Service Provider to issue certificates, which limited scalability and independence.

By adopting Keyfactor EJBCA Enterprise, Cegedim established its own PKI platform to issue and manage certificates for eIDAS compliant electronic signatures. This has enabled the company to qualify as an independent Trusted Service Provider, strengthen operational control, and expand digital identity services with confidence.

The Challenge

Cegedim needed a reliable PKI platform to issue its own digital signature certificates and reduce reliance on external providers. To do so, the company had to meet more than 800 organizational and technical requirements to qualify under the European Union Trusted Lists. Achieving compliance while maintaining scalability and availability was a significant challenge.


We are very satisfied with the functionality of EJBCA. EJBCA is designed to fit with our company’s way of thinking, and we could easily integrate it into our existing architecture.

Stéphane Galmiche Chief Technology Officer, eTrust by Cegedim
  • Regulatory landscape

    Becoming a Trusted Service Provider required meeting extensive eIDAS and EU Trusted List requirements.

  • Scalability and independence

    Cegedim needed to issue certificates at scale without relying on another provider.

  • High availability requirements

    Electronic signature services required continuous, reliable certificate issuance.

The Solution

Enterprise PKI for eIDAS Compliance

Cegedim selected Keyfactor EJBCA Enterprise as a turnkey PKI software appliance to support certificate issuance for electronic signatures. The platform provides the flexibility, scalability, and compliance capabilities required for eIDAS environments. EJBCA integrates seamlessly into Cegedim’s existing architecture and supports high-volume certificate processing.

EJBCA has the reliability to deliver the seven-day, 24-hour service our global client base expect, and has the capability to accomplish the process for delivering certificates seamlessly.

Stéphane Galmiche Chief Technology Officer, eTrust by Cegedim

EJBCA successfully handled large-scale load testing during proof of concept, validating its ability to support production demands.

Business Impact

In September 2021, Cegedim achieved eIDAS qualification and joined the European List of Qualified Trusted Service Providers. This milestone allows the company to issue qualified certificates and seals for electronic signatures independently. Compliance with EU standards accelerated the qualification process and positioned Cegedim as a trusted provider of digital identity services.


  • Trusted Service Provider designation

    Cegedim earned recognition on the EU Trusted Lists, enabling independent certificate issuance.

  • Scalable PKI

    The platform supports millions of certificates annually with high availability.

  • Customer satisfaction

    With Keyfactor, Cegedim can deliver best-in-class support to customers.

It was a major advantage that EJBCA complied with many of the European Union requirements and helped move the process along.

Stéphane Galmiche Chief Technology Officer, eTrust by Cegedim

Customer Details

Industry
Technology
Location
France (Global Operations)
# Employees
6,000+
Website
Products & Services Used
EJBCA
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