“We had Venafi, and it was fine for what it did, but there were several drawbacks,” Robert explains. “First, it didn’t offer any sort of self service for our internal users, so they had to come to us with requests for everything they needed. Second, with Venafi it wasn’t possible to manage or report on certificates we didn’t issue through Venafi itself, but that was becoming a big need for our federal clients. Third, it just wasn’t intuitive. In Venafi, if you don’t know what you’re doing, it’s very difficult to get what you want.”

Robert, Senior Security Systems Engineer, Health Care Information Technology & Services