Keyfactor’s roots date back to 2001 as a PKI consulting firm. Over the past two decades, we’ve grown into a global leader with a consistent mission: to help organizations manage and protect digital trust at scale. Along the way, we’ve brought together best-in-class companies, people, and technology.
Where digital
trust happens
We help companies establish digital trust by securing every
machine and digital transaction with a trusted identity.
Our Mission
Build secure connections across every device, workload, and machine.
With decades of cybersecurity expertise, Keyfactor is trusted by over 1,500 enterprises worldwide to deliver digital trust in a hyper-connected world. Meet the team dedicated to managing and securing cryptography the right way.

OUR VISION
A hyper-connected world where every device, workload, and digital interaction is trusted and secure
Protect your brand with an end-to-end solution to issue and manage identities at scale, and enable secure over-the-air and on-location updates
Security by Design
Embedded cryptographic protection across the identity lifecycle, from issuance to end-of-life, by simplifying PKI, automating certificate management, and enabling crypto-agility.
Future-Proof Security
Easily manage and update roots of trust and securely update software with a scalable and flexible PKI architecture.
Supply chain security
Ensure only secured components are used with additional visibility into the supply chain, providing managed identities and APIs for seamless integration.



Our Story
From PKI consulting experts to pioneers in
digital trust and cryptographic management
Our 2021 merger with PrimeKey, creators of EJBCA and SignServer, expanded our capabilities across critical infrastructure, cloud, and connected device ecosystems. The 2025 acquisitions of CipherInsights and InfoSec Global further strengthened our leadership in post-quantum readiness and cryptographic visibility.
Meet Our Leadership Team
Jordan Rackie is the CEO of Keyfactor. Jordan is responsible for setting the company vision, driving both top- and bottom-line results, and managing Board relations. Under his leadership, Keyfactor has surpassed $130 million in annual recurring revenue, achieved 525% three-year revenue growth, and received a substantial investment from Sixth Street Growth – bringing its valuation to approximately $1.3 billion in October of 2023. Since that investment, the business has grown by another 50%. Jordan’s top focus is unwavering – driving tremendous value for the entire Keyfactor ecosystem; inclusive of 2,000+ customers, 300+ partners, and 500+ employees. Experienced in M&A, Jordan has integrated multiple businesses into Keyfactor, including Sweden-based PrimeKey and Spain-based RedTrust.
Ted Shorter
Chief Technology Officer & Co-Founder
Ted Shorter is the Chief Technology Officer and co-founder at Keyfactor. Responsible for Keyfactor’s Intellectual Property development efforts, Ted helps align Keyfactor’s focus with the changing security landscape, ensuring our clients understand the importance of crypto-agility.
Ted has worked in the security arena for over 25 years, in the fields of cryptography, Public Key Infrastructure, authentication and authorization, and software vulnerability analysis. His past experience includes 10 years at the National Security Agency, a master’s degree in computer science from The Johns Hopkins University, and an active CISSP certification.
Personal Highlights – Ted lives in Akron, Ohio with his wife Marcie and two sons Christopher and Caleb. Ted is an accomplished musician and played in a rock band for a number of years in Baltimore, MD. He is a passionate sports fan, and actively follows baseball, football and various forms of auto racing. Ted has held notable speaking engagements at RSA 2005 – San Francisco, RSA Power Days – Chicago & New York, and FDIC Threat Briefing – Washington, DC.
Ellen Kindley
Chief Transformation Officer
Ellen Kindley is the change agent for growth at Keyfactor — specializing in all things strategy, process, data management & analytics, and internal technologies. At its core, the business transformation team is tasked with advancing the value creation agenda of Keyfactor by converting strategy into measurable plans and well-executed implementation.
Ellen is passionate about laying the foundation on which SaaS startups can scale and grow – always striving to be the driving force for productivity improvement. Every step is data-driven as she sets initiatives and priorities, evaluates gaps and executes improvements.
Ellen previously operated as the head of Business Operations at QASymphony where she helped successfully set the stage for hyper-growth which included multiple rounds of funding and eventually a merger with industry leader Tricentis.
Ellen holds a B.S. in Accounting and Legal Studies from the College of Charleston in Charleston, SC.
Gail Joyce
Chief People Officer
Gail is a global HR executive and strategic thinker with proven experience transforming people organizations and developing Human Resources & Employee Experience strategies aligned with business goals.
Gail’s focus at Keyfactor will be tapping into her 20+ years of human resources experiences to translate Keyfactor’s vision and business strategy into HR initiatives that support the hiring, onboarding, cultural well-being, talent optimization, and management of our rapidly expanding global organization.
Gail holds a bachelor’s degree in interpersonal communications with an emphasis on organizational behavior and business administration.
Outside of work:
Aside from enjoying time with family and friends, Gail is passionate about giving back to her surrounding communities. She currently resides on the Board at House of Champions, a non-profit organization here in Cleveland, Ohio.
Scott Meyerhoff
Chief Financial Officer
Scott Meyerhoff joined Keyfactor in 2024 as chief financial officer (CFO). Before Keyfactor, he was CFO at EmployBridge and InComm, overseeing its finance, accounting, and FP&A teams. During his tenure with these companies, Meyerhoff completed multiple public debt and equity offerings, raising in excess of $1 billion. He has also played a key role in over 100 mergers and acquisitions and has led two successful Initial Public Offerings.
Prior to joining InComm, Meyerhoff was employed in executive capacities at multiple companies, including Arthur Andersen, Intercept, Infor Global Solutions, and The Intersect Group. Under his direction, The Intersect Group was named to the prestigious Inc. 5000 List in 2010. In 2018, he was named “CFO of the Year” by the Atlanta Business Chronicle.
Meyerhoff attended Pennsylvania State University, where he earned a degree in accounting. He lives in Atlanta, Georgia.
Tomas Gustavsson
Chief PKI Officer
Tomas Gustavsson is the chief public key infrastructure (PKI) officer at Keyfactor. He pioneered open-source public key infrastructure with EJBCA, now embraced by over 3,000 downloads per month. With a background in computer science, Tomas established EJBCA to fortify trusted digital identities globally. He advocates for cybersecurity through innovation, collaboration, and open-source principles.
Dan Michael
Chief Sales Officer
Dan Michael is the chief sales officer at Keyfactor focusing on driving revenue growth globally. In this role, he is responsible for supporting Keyfactor’s enterprise field sales engine, which includes sales, sales engineering, and sales development. He facilitates a benefit-oriented selling motion aimed at solving the critical challenges plaguing today’s markets.
His most recent infrastructure software sales experience includes HashiCorp and Hortonworks. As a former entrepreneur, Dan always prioritizes the best interests of the companies with whom he does business.
Jamie Walker
Chief Marketing Officer
Jamie Walker is the Chief Marketing Officer at Keyfactor. In this role, she is responsible for driving growth, brand awareness, and value creation.
Jamie is a results-oriented marketer known for accelerating revenue at scaling software firms. Passionate about mentorship and team-building, she excels in driving marketing transformations by leveraging people, process, and technology for hyper-growth.
Previously, Jamie spearheaded demand marketing efforts, including client up-sell, digital strategies, testing optimization, account-based marketing, field marketing, and channel marketing, across multiple high-growth SaaS companies before joining Keyfactor.
Jamie holds a B.A. in Psychology from Saint Mary’s University in Halifax, Nova Scotia.
Valt Vesikallio
Chief Customer Officer
Valtteri Vesikallio is the Chief Customer Officer at Keyfactor. As a member of the senior leadership team, Valtteri is responsible for driving customer success worldwide—ensuring every client maximizes the value of Keyfactor’s solutions. He leads the global customer experience strategy, aligning services and success initiatives to deliver measurable outcomes and long-term partnerships.
Valtteri brings more than 25 years of leadership in enterprise SaaS, services, and customer success for global technology companies. Prior to joining Keyfactor, he served as Senior Vice President of Global Services and Customer Success at Hyland, where he led a team of more than 800 professionals across multiple countries, achieved a fivefold increase in services revenue, and launched new managed services capabilities. Earlier in his career, he held leadership roles at Lawson Software and Ultimate Software, overseeing consulting practices, global delivery operations, and strategic customer engagement.
Personal Highlights – Born in Helsinki, Finland, Valt has lived in Cleveland, Ohio for the past 25 years. He and his wife have two children, and together they enjoy traveling and exploring new places. An avid sports enthusiast, Valt has played tennis for years, is learning golf, and recently took up hiking. He is also a dedicated reader, finding time away from the screen whenever possible.
Zack Cook
Chief Accounting Officer
Zack Cook is the Chief Accounting Officer (CAO) at Keyfactor, previously serving as SVP, Finance when he joined in 2021. In this role, Zack is responsible for leading the accounting and financial reporting & analysis (FP&A) functions, ensuring accuracy & transparency in our reporting, securing the necessary resources to deliver on target KPIs, and driving efficient scalable growth.
Zack is experienced in developing, leading, and growing the financial and operational function of high growth software companies. A licensed CPA, Zack’s previous experience includes public accounting at a Big 4 firm (EY) as well as leading the financial function as VP of Finance & Operations at Rigor where Zack was instrumental in its acquisition by Fortune 1000 company, Splunk (now acquired by Cisco). At Splunk, Zack helped spearhead the post-merger integration efforts before joining Keyfactor.
Personal Highlights: Zack was born, raised, and currently lives in Atlanta, GA with his wife, Melissa and dog, Jade. Zack is a Dean’s Scholar and graduate of Georgia Tech, with a Bachelor of Science in Business Administration concentrating in accounting and certifying in law & ethics. In 2019, Zack was selected to the invite-only Forbes Finance Council where he has been published in over 17 panel-based articles related to various financial topics including KPIs, fintech trends, and cost control. Outside of work, he enjoys time with friends & family, movies, trivia, fantasy football as well as staying active playing racquetball and striving for new Fitbit step badges.
Magnus Andrén
Executive Vice President, Engineering and Managing Director, Sweden & Germany
Magnus Andrén
Executive Vice President, Engineering and Managing Director, Sweden & Germany
Find me on linkedinMagnus Andrén holds a MSc in Computer Science and Engineering from Linköping University. He joined PrimeKey in 2016 with a background in Telecom. Magnus has previously worked in different management roles close to software development at companies like Ericsson, Basware, Enea Software, and Tilgin.
Personal Highlights:
Outside of work Magnus is an enthusiastic cyclist, mostly mountain biking, and skier. Interests he shares with the rest of his family including his wife and two sons. Magnus is based in Stockholm, Sweden.
Daniel Rodríguez
General Manager, Redtrust
Daniel Rodríguez is the general manager at Redtrust, Keyfactor’s Spain-based company. In this role, he is responsible for leading, managing and expanding both the Redtrust team and the product.
Daniel began his career at Redtrust in a technical role focused on cybersecurity and cryptography, growing into one of the company’s first product creators. Redtrust delivers a digital identity tool that provides centralized management for certificates and digital signatures. Daniel has many years of experience as a developer in the banking and public administration sectors. His technical background provides the business with a very strategic point of view which guarantees the development of the business while being on the top of technology.
Personal Highlights: Daniel was born and bred in Barcelona. He has two children: Candela and Cosme and he loves cooking for both of them as they are his most honest food critics. He is a fan of teamwork, skating, snowboarding and astronomy, but thinking about how he could challenge cybersecurity is what he probably likes the most.
Gün Akkor
Chief Product and Technology Officer
Gün Akkor is the Chief Product and Technology Officer at Keyfactor. Gün helps align Keyfactor’s product operations, technology, and processes across the business, ensuring timely and efficient delivery of new product features and functionality aligned with Keyfactor’s strategic objectives.
Gün has been operationalizing technology for over two decades. Firmly rooted in the belief that building products that matter requires technology leadership that incorporates Product, Customer Success, Marketing, and Sales contexts into Engineering, he has led both Engineering and Product organizations in several market defining cybersecurity companies. Gün has a Ph.D degree in Electrical and Computer Engineering from University of Maryland at College Park, and his previous work on satellite and hybrid communication networks has been published in various journals and conferences.
Personal Highlights – Gün lives in Philadelphia, Pennsylvania with his wife and one daughter. He enjoys spending time with animals big and small, including his dog and cat, and occasionally with horses and donkeys. Gün is a passionate supporter of the performing arts and the Philadelphia Ballet, and dances Argentinean Tango.
Chris Hickman
Chief Security Officer
Chris Hickman is the chief security officer at Keyfactor. As a member of the senior management team, Chris is responsible for establishing & maintaining Keyfactor’s leadership position as a world-class, technical organization with deep security industry expertise. He leads client success initiatives and helps integrate the voice of the customer directly into Keyfactor’s platform and capability set.
Prior to joining Keyfactor, Chris was Director of Technical Services at Alacris, an Ottawa based smartcard and certificate management company, which was sold to Microsoft and is now part of the Microsoft Identity Manager product suite. Chris has worked on PKI projects for organizations and firms including NATO, both the U.S. and Canadian Departments of Defense, Fortune 100 banks and financial institutions, manufacturers, insurance companies, telecommunication providers and retailers. He continues to be a trusted resource for enterprises looking to leverage digital certificates within existing portfolios and new product development.
Personal Highlights – Chris lives in Ottawa, Canada and enjoys traveling with his family, working on classic cars, and photography.
A look at our history
Keyfactor began with open-source roots and a consulting mindset. Today, we’re a global leader in PKI and machine identity management, trusted by over 1,500 customers in 70+ countries. Here’s a quick look at our journey – and the bold path ahead.
Early Days
2001-2006
Keyfactor was originally founded as Certified Security Solutions (CSS), a PKI consulting business launched by Ted Shorter and Kevin von Keyserling. Around the same time, Tomas Gustavsson developed the open-source EJBCA platform and founded PrimeKey to provide consulting services focused on open-source PKI.
Expanding the Toolkit
2007-2014
PrimeKey expanded its offerings with the release of SignServer and the EJBCA Appliance, delivering flexible deployment options for enterprises with advanced signing and PKI needs.
Shift to Cloud
2014-2018
Keyfactor pioneered the concept of PKI-as-a-Service (PKIaaS) and certificate lifecycle automation, becoming one of the first to offer SaaS-based certificate management. During this time, PrimeKey acquired U.S.-based C2 and launched its cloud-based EJBCA and SignServer offerings on Azure and AWS. In 2018, CSS officially rebranded to Keyfactor, reached its 100th customer milestone, and expanded global operations.
Fueling Global Growth
2019
Keyfactor raised $77 million in funding from Insight Venture Partners, acquired RedTrust, based in Spain, and launched its solutions on the Microsoft Azure Marketplace, extending its cloud presence and global reach.
Deepening Expertise
2020
Keyfactor deepened its partnership with PrimeKey to deliver scalable enterprise and IoT PKI, and released SSH Key Manager to expand its machine identity management capabilities.
Uniting PKI Pioneers
2021
Keyfactor raised $125 million to merge with PrimeKey, uniting two PKI leaders, and launched CLAaaS to enhance cloud-native identity automation.
Scaling Innovation and Community
2022
Keyfactor opened a new office in France, achieved 314% YoY global growth, and launched Keyfactor Community and EJBCA SaaS on Azure.
Growing Market Leadership
2023
Keyfactor received investment from Sixth Street Growth, valuing the company at $1.3 billion. In addition, Keyfactor joined the Crunchbase Unicorn Board and was recognized by Deloitte as North America’s fastest-growing digital trust provider with 525% growth over three years.
Continuing the Momentum
2024
Keyfactor surpassed $100 million in annual recurring revenue, joined the AWS ISV Accelerate Program, and earned the #1 spot in Frost & Sullivan’s ranking for PKI as a Service providers.
Embracing the Future
2025
Keyfactor acquired InfoSec Global and CipherInsights, expanding cryptographic risk and post-quantum capabilities.
Industry Awards
Our Locations
North America HQ
6150 Oak Tree Blvd Suite 200 Independence, Cleveland, Ohio 44131
European HQ
Sundbybergsvägen 1, 8th floor, SE-171 73 Solna, Stockholm, Sweden
Redtrust HQ
Carrer d'Ausiàs Marc 7, 1a Planta, Barcelona, Spain
Keyfactor Labs
Krantzstrasse 7, Building B42, 52070 Aachen, Germany
US South
400 Galleria Pkwy Suite 1000, Atlanta, Georgia 30339
US West
950 Tower Lane, Suite 1535
Foster City, California 94404
UK
London, United Kingdom
France
Paris, France
Crypto Workshop
Melbourne, Australia
InfoSec Global Canada
2225 Sheppard Avenue East
Toronto, ON M2J 5C2
InfoSec Global Switzerland
Hardturmstrasse 103
8005 Zurich Switzerland