Bouncy Castle Support

Get support for Bouncy Castle open-source cryptographic APIs, right from the source.

Keyfactor offers direct support for Bouncy Castle, one of the most widely used FIPS-certified open-source cryptographic APIs, right from the creators and developers.

Find your fit:

  • Entry
  • Development
  • Enterprise

Need cryptography support in your applications? Find the right support package to help you implement Bouncy Castle for C# or Java, whether you're a tech startup or a global organization.

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Entry

Entry-level support is best suited for a single development team that requires only one point of contact for support.

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Development

Development support is ideal for development teams that need faster response times and additional hours of hands-on help.

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Enterprise

Enterprise support is for organizations with multiple teams and developers that need priority access and response.

Image of David Hook one of the founders of Bouncy Castle

OUR TEAM

Crypto Workshop — the developers behind the Bouncy Castle APIs

Crypto Workshop was established as the commercial wing of the Bouncy Castle Project when the Australian software charity, Legion of the Bouncy Castle Inc., was officially incorporated in 2012. The company is responsible for managing the ongoing development and certification of the Bouncy Castle APIs. In 2021, Crypto Workshop joined Keyfactor.

WHAT WE OFFER

Build strong cryptography into your application, without the hassle

The field of cryptography is complex and FIPS certifications are often required. Most organizations lack the internal expertise and need help implementing and maintaining cryptography in their applications.

We help you implement Bouncy Castle in your application with support directly from the developer team. In our contracts, we provide Service Level Agreements (SLAs) for your requested turnaround time and we always respond as quickly and effectively as possible. 

Our Services

Keyfactor support services help teams get the most out of Bouncy Castle APIs by accelerating problem-solving, supporting customization, and providing early access to the latest versions, allowing you to focus on developing your optimal solution.

Expert Support

Enable your developers to clear any roadblocks in implementing the APIs with direct access to Bouncy Castle experts.

Release Notifications

Get notified about the latest available Bouncy Castle Java and C# API releases, so your teams can test and validate early.

Allotted Hours

Rest assured that you have guaranteed support hours included to meet your project requirements.

Guaranteed SLAs

Resolve issues and solve problems faster with guaranteed service level agreements (SLAs) and prioritized response.

Early Access to FIPS Releases

Get early access to the Bouncy Castle FIPS-certified APIs, including pre-certified FIPS modules. 

Early Access to LTS Releases

Get early access to the Bouncy Castle Long-Term Support (LTS) releases that are maintained for 5 years.

SUPPORT PACKAGES

Find the right support solution for your applications

Choose between our three Bouncy Castle support solutions: Entry, Development, and Enterprise.

Entry

Language

Java or C#

Email support

1 customer contact

Response time

24 hours

Release notifications

1 customer contact

FIPS support

1 customer contact

FIPS/LTS API early access

N/A

Formal release to resolve issue (General APIs)

Our discretion

Formal release to resolve issue (LTS release)

Our discretion

Formal release to resolve issue (FIPS APIs)

Our discretion

Support hours per year (based on 30-minute increments)

Up to 20 hours

Entry

Language

Java or C#

Email support

1 customer contact

Response time

24 hours

Release notifications

1 customer contact

FIPS support

1 customer contact

FIPS/LTS API early access

N/A

Formal release to resolve issue (General APIs)

Our discretion

Formal release to resolve issue (LTS release)

Our discretion

Formal release to resolve issue (FIPS APIs)

Our discretion

Support hours per year (based on 30-minute increments)

Up to 20 hours

Development

Language

Java or C#

Email support

2 customer contacts

Response time

12 hours, non-prioritized

Release notifications

2 customer contacts

FIPS support

2 customer contacts

FIPS/LTS API early access

N/A

Formal release to resolve issue (General APIs)

Our discretion

Formal release to resolve issue (LTS release)

Our discretion

Formal release to resolve issue (FIPS APIs)

Our discretion

Support hours per year (based on 30-minute increments)

Up to 50 hours

Development

Language

Java or C#

Email support

2 customer contacts

Response time

12 hours, non-prioritized

Release notifications

2 customer contacts

FIPS support

2 customer contacts

FIPS/LTS API early access

N/A

Formal release to resolve issue (General APIs)

Our discretion

Formal release to resolve issue (LTS release)

Our discretion

Formal release to resolve issue (FIPS APIs)

Our discretion

Support hours per year (based on 30-minute increments)

Up to 50 hours

Enterprise

Language

Java or C#

Email support

No limit from one domain

Response time

12 hours, prioritized

Release notifications

No limit from one domain

FIPS support

No limit from one domain

FIPS/LTS API early access

Yes

Formal release to resolve issue (General APIs)

Yes

Formal release to resolve issue (LTS release)

Yes

Formal release to resolve issue (FIPS APIs)

Will assist (subject to Lab and NIST fees and time)

Support hours per year (based on 30 minute increments)

Up to 100 hours

Enterprise

Language

Java or C#

Email support

No limit from one domain

Response time

12 hours, prioritized

Release notifications

No limit from one domain

FIPS support

No limit from one domain

FIPS/LTS API early access

Yes

Formal release to resolve issue (General APIs)

Yes

Formal release to resolve issue (LTS release)

Yes

Formal release to resolve issue (FIPS APIs)

Will assist (subject to Lab and NIST fees and time)

Support hours per year (based on 30 minute increments)

Up to 100 hours

Notes: Unused support hours expire and are donated back to the Bouncy Castle Project on the anniversary of the contract. Private label validation re-brands require an additional fee.

SUPPORT DETAILS

Simplify compliance and certifications

Take advantage of the provided FIPS APIs and Long Term Support (LTS) releases.

Provided modules for FIPS compliance

Provided that your application is using the FIPS API according to the security policy for the FIPS module, it can be considered FIPS-certified. We are happy to review your usage of the API to certify that this is the case.

Common Criteria also uses the ACVP (note: ACVP – the old system was CAVP), so the testing tools aren’t restricted to just use with FIPS. 

Enterprise support customers have early access to the pre-certified FIPS modules and the ACVP (Automated Cryptographic Validation Protocol) and operational test harnesses which can be used for further certifications and testing. Editable drafts of some of the compliance documentation required are also made available. 

FIPS-certify your product and company

For companies that need a FIPS certificate tailored to include the vendor and product name, we simplify the extensive validation process as we – in addition to the Bouncy Castle FIPS modules – give you access to the full test suite and some of the compliance documentation. Legion of the Bouncy Castle Inc. is also happy for users to attach to their certificate if that is helpful. 

Read more about FIPS Private Label Validations in the Bouncy Castle documentation. 

Get access to LTS releases and customization

The most recent addition to the Bouncy Castle APIs is the new long-term support (LTS) releases. The LTS releases will be maintained for 5 years and include security updates. During the first 4 years, extra features can also be requested and added unless they affect backwards compatibility.

Enterprise support customers have early access to these as they are under development.

Need a little help?

Contact our team and submit a request for Bouncy Castle Support today.